Refund policy

At Billy Aloha, your satisfaction is our top priority. We want you to love your new pieces as much as we do. If you change your mind for any reason, we will gladly accept your return for a store credit or exchange. Please note that Swimwear cannot be returned for hygiene reasons along with items marked as ‘Final Sale’.

To qualify for a return - items must be returned to Billy Aloha within 14 Days of delivery. Items must be in original condition, unworn & in packaging. Items with signs of wear and tear will be unable to be processed.

Please note that our store credits issued as Gift Cards never expire, giving you all the time you need to find new items that you’ll love.